Privacy Policy

Your privacy is sacred. PharmaxXL uses military-grade encryption and zero-log practices to protect every order.

Our Commitment to Privacy

At PharmaxXL, we understand that discretion is non-negotiable—especially when purchasing sensitive wellness products like ketamine, DMT, or weight loss medications. This Privacy Policy explains how we collect, use, and protect your information with full transparency and compliance.

Information We Collect

• Shipping Info: Name, address, and email (encrypted at rest)
• Order Details: Products purchased (never linked to real identity in logs)
• Communication: Support chats/emails (stored securely for 90 days)
• Technical Data: IP (anonymized), browser, device type

We never collect or store payment details—processed via PCI-DSS Level 1 gateways.

How We Use Your Information

✓ Fulfill and ship your order discreetly
✓ Provide 24/7 customer support
✓ Send order updates (tracking, delivery alerts)
✓ Improve site performance and security
✓ Comply with legal obligations (e.g., customs declarations)

We NEVER Share Your Data With:

✗ Third-party marketers or advertisers
✗ Insurance companies or employers
✗ Government agencies (unless legally compelled with court order)
✗ Data brokers or analytics firms

Ironclad Security

Encryption: 256-bit SSL in transit, AES-256 at rest
Anonymous Billing: “PXL Wellness” or neutral descriptor on statements
No Logs: IP addresses masked after 24 hours
PCI-DSS Compliant: Payment processing via Stripe & crypto gateways
GDPR & CCPA Ready: Full data access/deletion rights

Cookies & Analytics

We use essential cookies for cart functionality and anonymized analytics (via Plausible) to improve user experience. No behavioral tracking, no ad retargeting, no cross-site profiling.

Manage Cookie Preferences →

Your Privacy Rights

✔ Access your data anytime
✔ Request deletion (within 30 days)
✔ Opt out of all emails instantly
✔ Correct inaccurate information

Email privacy@pharmacyxxl.com to exercise your rights.

Third-Party Links

Our site may link to external resources (e.g., lab testing partners). We are not responsible for their privacy practices. Always review policies before sharing data.

Children Under 18

PharmaxXL does not sell to minors. If you are under 18, you may not use this site.

Policy Updates

We may update this policy. Changes will be posted here with the “Last Updated” date below. Continued use constitutes acceptance.

Questions about your privacy?

Contact Privacy Team